Thursday, March 26, 2009

Target

Stacey and I was at Target today. One of the items we got was four Lean Cuisine meals. They were listed as 4 for $9. It was in the circular and there was a sign on the freezer door. Well, we didn't get the sale price which Stacey noticed after we checked out. We were overcharged by .69 cents. I want all my money no matter how small an amount it is so I went over to the courtesy counter. Once there the girl behind the counter tried saying that the price we were charged was the right price and the item has never been cheaper. This is when Stacey told her it was in the circular and on the door. This is when I grabbed a circular on the pile of circulars that were on the counter. We got our .69 cents.

The story doesn't end there. On the way out the door, I saw a sign stating that if a commodity item rings up for more than it should they have to give you an item of equal value for free up to $20. Well, I turned around and went back to the courtesy desk to ask about the sign. I'm glad I did since I got one of the lean cuisines for free. The funny thing is that Target has the sign I saw on the back of the door coming into the store. A place where no one will see it especially the people who have already been rung up and are leaving the store. The people who won't know that they could get a free product if they have been rung up wrong. Target should have it on the door leaving the store not on the back of the door coming into the store. It seems Target wants to be preceived as a help to the consumer, but isn't. If they wanted to help the consumer, they would move that sign to the door exiting the store.

2 comments:

Anonymous said...

69 cents come on really? you wasted the CSR's time for this. WOW you need to wake up bro.

Jason said...

Well, Anonymous. Money is money. I guess you are the type of person who likes to get ripped off.

I guess you are not informed. This is a CSR's job.