Sunday, July 19, 2009

Bad customer service at Dick's

I went to Dick's Sporting Goods tonight for a dart board and a package of darts. I was the third person in line. The first person had a big order. He was buying a hunting blind, hunting clothes plus a few other purchases. There was a woman behind him who was called to another cash register by Cashier Renee. After this woman was done, I walked over to the register since the first guy was still being checked out. Renee tells me she be with me in two minutes. She then goes to deal with changing the garbage in her trash can. When did it trash become more important than waiting on a customer. She could have rung me up in one minute since I only had two items. No I had to wait in line for about 5 minutes while the guy with all the hunting stuff was still being rung up. If I didn't want that dart board, I would have walked out. Well, I emailed the company once I got home.

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